Model Quality Standards for Hate Crime Victim Support
This guide provides benchmarks used to specify the quality of services required to meet states’ obligations to victims of hate crime. Its quality standards can also be used as guidelines for the development of new services, and as criteria to assess the quality of existing services. Quality standards play a crucial role in developing and strengthening specialized hate crime victim support, as high professional standards for the conduct, expertise and organization of services are key to meeting victims’ needs.
It also includes Checklist of Model Quality Standards for specialist hate crime victim support services for ease of use.
The views, opinions, conclusions and other information expressed in this document are not given nor necessarily endorsed by the Organization for Security and Co-operation in Europe (OSCE) unless the OSCE is explicitly defined as the Author of this document.